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Privacy Policy

What information do we collect?

When you visit, we collect Personal Information transmitted by your computer, mobile phone or other access device. This information includes data on the pages you visit, your computer IP address, mobile device identifiers, the type of operating system you’re using, standard internet logging data and other information. Internet log data includes the type of browser you’re using and visits to and from our Site.

In addition, when you open a customer account, we may collect the following: Contact information, such as your name, address, phone, email, company name and other similar information. When you input your financial information, such as credit card numbers, that information is passed directly to the financial institution. We collect the information but do not save it on any of our servers.

We also collect information from or about you in other ways, such as through contact with our customer support team, results when you respond to a survey and from interactions.

We do not consider Personal Information to include information that is anonymous or that we have made anonymous so that it cannot be used to identify an individual customer and does not contain other information that would allow us or others to identify you (“Anonymous Information”).

We will never sell your information to outside parties.

How do we use your information?

Our primary purpose in collecting Personal Information is to provide you with a secure, smooth, efficient, and customized shopping or customer support experience. We may use your Personal Information to:

  • provide customer support;
  • resolve disputes, collect payments, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities;
  • customize, measure, and improve our web site’s content, layout, and operation;
  • deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
  • contact you by phone, via email, or social networks;
  • compare information for accuracy and verify it with third parties.

How do we share your information?

We may share your Personal Information with:

  • Service providers under contract who help with our business operations in areas such as fraud prevention, bill collection, marketing, and technology services. Our agreements specify that these service providers only use your Personal Information in connection with the services they provide to us and not for their own benefit.
  • J.Conrad Furniture will not sell or rent any of your Personal Information to third parties for their marketing purposes without your consent and only shares your Personal Information with third parties as described in this policy.
  • We may share Anonymous Information with our customers or other third parties to provide information for analytics, website usage or for other retail purposes.
  • Again, we will never sell your information to outside parties.